Testimonials

At Prime Real Estate, we are dedicated to setting a new level of customer service that can’t be achieved with any other real estate agency – we call it Prime Service!

With remarkable people and unparalleled service, our aim is to achieve results that exceed all expectations every time…but don’t just take our word for it!

Feel free to take a look at just a small selection of our clients’ testimonials…

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Property Angel!!!!

We didn’t think it was going to be easy…but we were wrong.

As soon as i spoke to Gina on the phone (from Sydney)  i told my husband, “” I have found our property angel””.

From our first conversation Gina made me feel at ease.

Gina went above and beyond to meet our every need – her knowledge and her confidence in buying and managing our property is nothing short of amazing.

Gina, Orest and the staff and Prime have been excellent.

We have trusted Gina through this whole process – she is warm, honest and straight forward. I wouldn’t trust anyone else.

Happy Happy Happy…..

Can’t wait for our next project with Prime.

Romina & Sunny

— Romina & Sunny

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Dear Gina & Orest,
RE: 15 McMahon Ave , ARMSTRONG CREEK
We would like to take this opportunity to thank you so much for your assistance & personal touch by looking after our Investment property initially through your Property Management department & finally the recent sale of the property.
After my initial contact with Prime Real Estate, I felt confident that I had found a company which could be trusted. A family business which actually cared about their clients & I felt an instant rapport had been established from day one.
Our overall experience with Prime Real Estate has been first rate. We can’t thank you enough for all your help & assistance. Nothing was ever too much trouble for you & you treated us as though we were part of your extended family.
We would not hesitate engaging Prime Real Estate again in the future & would highly recommend your company to anybody who is looking for either a Property Manager or Sales Agent.
We wish you & your staff all the very best for the future.
Julie and Adrian

— Julia & Adrian

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I originally met Gina when I purchased a Newtown property from her some 8 years ago. Whilst I was the purchaser and not the seller, the experience was extremely helpful to me, including ongoing advice. There was never a phone message or email not returned promptly.

Due to this, I then asked Prime to manage the property, which has now been 8 years. Their vetting of incoming tenants is amazingly thorough, and efficient, which has created longevity with tenants. At times when tenants have vacated, the amount of documentation and photographs are so well detailed. Inspections are thorough , tenant advice on maintenance is dealt with urgently , some with or without quotes, of which I am always given an option. Every invoice for work is always presented to me for sign off. Impressive.

My second property in Newtown, has also been managed by Prime for over 6 years.  The service on going on both is amazing.

Other experiences with agents I have for Melbourne properties are average. Failure to report maintenance issues, but even if advised, failure to report outcomes or invoice values. I only see values on end of month statements, without any detail .

Over the years Gina has given me great advice re the market and also with real estate law.

Overall the Prime team headed up by Gina and Orest is the most professional I have ever dealt with along with their friendly nature, and I highly recommended Prime over and above others in Geelong.

Regards

Paul

— Paul

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Dear Gina,

We are and will be forever grateful for your dedication & support throughout our selling journey.

You are a gem!

With lots of love,

Sue & Emily

— Sue & Emily

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Dear Gina & Orest,

Thank you very much for your attentive nature and incredible helpfulness throughout the process of buying our home.

Many thanks,

Lauren, Dave & Paige

— Lauren, Dave & Paige

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Hi Gina,

Thank you so much for your great assistance in selling our second property with you.

Your advice, professionalism and market knowledge has been outstanding. To reach a sale within a week is an amazing achievement. We were kept up to date throughout the process after inspections, follow ups and negotiations. Your communication with us was fantastic, we knew exactly what was going on at all times.

We can’t wait to do it all again with you later next year. We highly recommend Prime Real Estate for getting the best results by far.

Regards,

Jeff & Bry

— Jeff & Bry

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Hi Gina,

Prime have managed our rental properties now for many years. The staff have been a pleasure to deal with, they are very efficient, professional and great communicators.

With the recent sale of our Poplar Crt, we have been extremely pleased with the great work Gina has done and her assistance in getting the property prepared for sale.

Her experience and advice have been very valuable. Her auction skills and rapport with interested buyers, her personal attention to details and the warmth she displays is a credit to her and makes the process a pleasurable experience.

We have no hesitation in recommending Gina and the Prime team to anyone looking to use their services.

Bry and Jeff

— Bry & Jeff

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Gina recently sold our house in Armstrong Creek, achieving a price at the top of the selling range and doing so within 2 weeks.

She has always conducted herself in an extremely professional manner, not only in her excellent selling approach, but also in her reliability, promptness and qualified expertise in all areas of the real estate industry.

We highly recommend Gina as a real estate agent.

Adrian and Vesna

— Adrian & Vesna

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Dear Gina,

Peter and I can’t thank you enough for your professionalism and expertise in selling our property.

You made the process very easy, from advice prior to listing, keeping us informed during the sale campaign, right through to auction day. The result was outstanding and reflects the work you put in.

Peter and I have now experienced all of the services offered by you at Prime Real Estate. We purchased our property through you, rented out our original family home with Prime managing the property and have now sold that family home. It is a testament to the level of service you provide that we turned to you for each of these services.

Thank you again for all of your help and advice. Rest assured, we will highly recommend your services to family and friends.

Kind Regards,

Jodie

— Jodie

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In a word “WOW” Gina and the team have now sold 2 of our properties. The first time Gina was recommended by a friend and we were not really sure what to expect. We were in fact blown away by her professionalism, dedication and eagerness to help us get the best price for our property. Coming back to Prime Real Estate for us a 2nd time was really a no-brainer. We knew what lay ahead but we could not predict the speed in which Gina and the team could actually get a great price and sold our home in less then a week!! We have since been running trying to catch up with organising our life. We highly recommend Gina and the team and should we ever need a real estate in the future – Gina is certainly the one we will be relying on!! Thank you Gina for a wonderful job – we greatly appreciate your honesty and help during this time in our lives. We wish you continued success and look forward to working with you again in the future. All the best Damian and Mary-Anne

— Damian & Mary-Anne

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